FAQs By Our Members

How do I contact you for help?

Please submit a contact form on our website by visiting the Contact Us page. Someone from our team will respond shortly to assist you.

How long have you been trading options for?

We were founded in February 2020 by Max Heaney, a professional trader who built his portfolio from $35,000 to over $1,000,000 in just 2 years using a mix of options trading strategies and other investment strategies to diversify his portfolio. Each member of our admin team has at least one year of profitable options trading experience.

Do you have a trading group chat or a Discord server?

Our trading group chat is housed in our Discord server. By subscribing to one of our plans, you gain access to our entire server filled with alerts & signals, educational material, trading discussions with like-minded individuals, professional training, and more!

Where are the alert/signal channels in your group?

Each feature of our Discord server is clearly labeled so that it’s easy for you to find. We have separate channels for different purposes so you can subscribe for notifications to whichever trade style you prefer or all of them at once.

Do you have a referral program?

Yes, we do. After signing up for one of our membership plans you will receive a welcome email with a link to sign up for our affiliate program. For each new member who signs up via your unique referral link, you get paid a percentage commission for the duration of the new membership.

What is your success rate?

You’ll find many examples of our member’s success on our Instagram. Although we want all of our members to successfully profit from our alerts & signals, our community is more than that. Our main goal is to teach you how to make your own trades profitably. Your success will depend on your efforts in the group to learn and participate.

How much money should i fund my account with?

We make alerts & signals for accounts of all sizes and notate if a trade is meant for smaller or larger accounts. We recommend starting with $500 as a bare minimum although most of our members find success starting with $2,000 – $5,000. We suggest using money that you have set aside to learn how to trade.

To learn how it all works and take the emotion out of your first few trades, we suggest you begin with a paper trading account for at least your first week in our group.

Do you recommend any specific brokerage or trading tools?

Our admins use Webull, thinkorswim, and Robinhood. If you’re not sure which broker is best for you, we recommend joining our community to talk with our team about the advantages of each.

For charting and technical analysis, we recommend using Tradingview and we typically use it to teach members how to chart in our coaching modules.

Managing Your Account

Why Can't I Log In To Your Site?

Check your browser’s security settings. Our membership software won’t work if you’ve disabled 3rd-party cookies. Either change your settings or use another browser.

Can I switch from a monthly plan to an annual plan?

Yes. Click Change plan from the Subscriptions tab in your account. You’ll be switched to the new plan immediately and charged a prorated amount. https://MaxOptionsTrading.memberful.com/account/subscriptions

Can I update my credit card?

Yes. Log in to your account, add the new card and click Update my credit cardhttps://MaxOptionsTrading.memberful.com/account/credit_card/edit

How do I reset my password?

Go to this link: https://MaxOptionsTrading.memberful.com/auth/password/newEnter your email address, and then click send me reset instructions. To ensure the reset process is secure:

  • Password reset links automatically expire after 48 hours.
  • Password reset links can only be used once. If you click the link, and reset your password, the link becomes invalid.
  • If the link becomes invalid, delete the old reset email and start with a fresh password reset.